Greet clients as soon as they arrive and connect them with the appropriate partyAnswer the phone in a timely manner and direct calls to the correct officesComplete procedures when Guests arrive and leaveContact potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the company’s reputationKeep records of calls and sales and note useful information

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