Handle calls & online chat.Manage and resolve customer complaints.Provide customers info about products and services.Identify and escalate priority issues.Follow up customer calls when it’s necessary.Document all call information according to operating procedures standards.Make call reports.Moderate all social network “ Facebook / Instagram” comments & messages.
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Handle calls & online chat.Manage and resolve customer complaints.Provide customers info about products and services.Identify and escalate priority issues.Follow up customer calls when it’s necessary.Document all call information according to operating procedures standards.Make call reports.Moderate all social network “ Facebook / Instagram” comments & messages.
Join Now
Handle calls & online chat.Manage and resolve customer complaints.Provide customers info about products and services.Identify and escalate priority issues.Follow up customer calls when it’s necessary.Document all call information according to operating procedures standards.Make call reports.Moderate all social network “ Facebook / Instagram” comments & messages.
Join Now
Handle calls & online chat.Manage and resolve customer complaints.Provide customers info about products and services.Identify and escalate priority issues.Follow up customer calls when it’s necessary.Document all call information according to operating procedures standards.Make call reports.Moderate all social network “ Facebook / Instagram” comments & messages.
Join Now
Handle calls & online chat.Manage and resolve customer complaints.Provide customers info about products and services.Identify and escalate priority issues.Follow up customer calls when it’s necessary.Document all call information according to operating procedures standards.Make call reports.Moderate all social network “ Facebook / Instagram” comments & messages.
Join Now
Handle calls & online chat.Manage and resolve customer complaints.Provide customers info about products and services.Identify and escalate priority issues.Follow up customer calls when it’s necessary.Document all call information according to operating procedures standards.Make call reports.Moderate all social network “ Facebook / Instagram” comments & messages.
Join Now
Handle calls & online chat.Manage and resolve customer complaints.Provide customers info about products and services.Identify and escalate priority issues.Follow up customer calls when it’s necessary.Document all call information according to operating procedures standards.Make call reports.Moderate all social network “ Facebook / Instagram” comments & messages.
Join Now
Handle calls & online chat.Manage and resolve customer complaints.Provide customers info about products and services.Identify and escalate priority issues.Follow up customer calls when it’s necessary.Document all call information according to operating procedures standards.Make call reports.Moderate all social network “ Facebook / Instagram” comments & messages.
Join Now
Handle calls & online chat.Manage and resolve customer complaints.Provide customers info about products and services.Identify and escalate priority issues.Follow up customer calls when it’s necessary.Document all call information according to operating procedures standards.Make call reports.Moderate all social network “ Facebook / Instagram” comments & messages.
Join Now
Handle calls & online chat.Manage and resolve customer complaints.Provide customers info about products and services.Identify and escalate priority issues.Follow up customer calls when it’s necessary.Document all call information according to operating procedures standards.Make call reports.Moderate all social network “ Facebook / Instagram” comments & messages.
Join Now
Handle calls & online chat.Manage and resolve customer complaints.Provide customers info about products and services.Identify and escalate priority issues.Follow up customer calls when it’s necessary.Document all call information according to operating procedures standards.Make call reports.Moderate all social network “ Facebook / Instagram” comments & messages.
Join Now
Handle calls & online chat.Manage and resolve customer complaints.Provide customers info about products and services.Identify and escalate priority issues.Follow up customer calls when it’s necessary.Document all call information according to operating procedures standards.Make call reports.Moderate all social network “ Facebook / Instagram” comments & messages.
Join Now
Communicate with Sales managers and customersInput sales orders and sales agreements into ERP systemFollow up on the status of sales orders with the factory and arrange deliveries to clientsCommunicate with clients to ensure satisfactory service and solve any problemsMake regular reports regarding sales performance
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Raya customer experience (RCX) is inviting you to be part of our staff with the following requirements:-Brief about project:- - Telecom - Inbound calls - technical support- Rotational shifts - Rotational days off- Location :- Maadi Technology park- Job type :- Full time Salary:- - 5200 EGP Gross Benefits:-- Social insurance - medical insurance after 3 months- Ability to apply for any promotion vacancy after 9 months according to performance - Ability to apply for internal transfer to any other account after 1 year according to performance- Talent management programs to ensure career growth- Discounts from Raya shop - Discounts from Raya partners and sister companies - Ability to apply for any of Raya sister companies after 1 year according to performanceIf you are interested, please fill in the below form:- https://ift.tt/3xFEQfl select code : 067
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English Mobile is now hiring customer service agents.Fixed shift : 3:30 pm to 11-30 pmFixed salary : 3000+1.500 bonus Location : Dooki
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We are a UK Tech start up that is looking for Customer Service Agents to handle phone calls, live chats and e-mails to British people. We are currently working 100% remotely therefore you must have a quiet place and good internet.EGP5,000 increasing after 3 months.
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| Posted Date: | 2021-05-11 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Recruitment & Employee Placement Agency |
| Career Level: | Entry Level |
| Degree: | Bachelor's degree |
Answering phones from customers professionally and responding to customer inquiries and complaints.Researching required information using available resources.Handling and resolving customer complaints regarding product sales to customer service problems.Providing customers with the organization’s service and product information.Processing forms, orders, and applications requested by the customers.Identifying, escalating priority issues and reporting to the high-level management.Completing call notes and call reports as necessary and updating them in the CRM.Obtaining and evaluating all relevant data to handle complaints and inquiries.Recording details of comments, inquiries, complaints, and actions taken.
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Answering all customer calls (inquiries and complains)Immediate handling of shipment complains in the fastest possible manner to ensure customer satisfactionDispatch and confirm our online platform processing orders (Order value, number of items, shipping fees, GEO SLA, and exchange and refund policies)Submit manual orders requested via our online channels (Facebook and WhatsApp)
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The Customer Service Representative assists customers by answering product and service questions and fulfill customer needs through various channels to ensure customer satisfaction.Responsibilities IncludeResponding to online chat systemReplying to emails and SMS messagesApproving and moderating Facebook group join/messages/engagementBeing up-to-date with the company’s new services
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