Job Summary:

Reporting to the Operation Manager, the documentation officer should be able to handle all incoming shipments for various customers by following up on original documents, coordinating with shipping lines, transporters, clearance team, and finance/Group control team by closing the job file at the earliest. Should assist and enable by raising the standards of organizational operations and provide cost-effective services.

Job Responsibilities:

• Update respective customers with shipment status reports.
• Coordinate with customers and shippers to secure shipping documents well in advance prior to vessels arrival and have the clearance documents ready when the vessel arrives and minimize any delays.
• Coordinate with the customers to get the delivery schedule in time and further coordinate with the transport companies to deliver the shipments strictly as per the schedule and in the process reduce any demurrage payments.
• Verify all ocean freight and forwarders charges within the stipulated time from the date of receipt of documents.
• To keep the system always updated with all the available information and data.
• To maintain the present filing system with the entire original and copy documents received along with payment advice and receipts.

Job Details

Preferred Candidate