Handles new and old Enterprise and partnership accountsSupports functions related to delivering information between different scopes of business (i.e development and marketing)Aids in support to  VIP  clients job requirementsPerform regular online meeting with customers , communicate using chats, calls, and emails for prospective customers.Handles customer inquiries in a courteous and professional manner.Provide technical software support and nontechnical responsive and competent telephone support.Ensure that all customer issues are resolved at the first instance, refer or escalate to seniors staff as a secondary solution to maintain customer satisfaction.

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