Senior Business Development - Alexandria (Freight Forwarding) February 24, 2021 at 12:02AM
Introduces new services and expands business opportunities within customer accountsMaintains and grows a book of business (e.g., ground, air, international, freight)Prepare and conduct customer visits, calls presentations, negotiation & contractsHave continued engagement with customers to maintain close relationships and ensure ongoing success with accountsConduct negotiations with the customer and pricing to reach agreeable ratesTracks sales performance to objectivesUtilizes resources and account history to prepare for sales callsContacting customers, following up and answering all inquiries until sales goals are achieved.Follow up on customer complaints and prepare a timetable for solving them.Coordination of service to the customer and solving all problems to reach the highest levels of customer satisfaction.Submit a weekly report to the line manager to explain what has been achieved.
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