Supervise team members of the freight forwarding DPT.Co-ordinate with import & export DPTs to handle forwarding DPT's shipments.Negotiate rates, transportation and handling costs with shipping lines & overseas company agentsObtain rates & quote offers for shipping services required by customersObtain, check and prepare documentation to meet customers requirementsCo-ordinate the shipments with overseas agentsAbility to handle a shipment from booking to deliveryTrack & trace shipments & update customers on a regular basisComplete invoicing and billing processes; assist in the investigation of billing issues and develops solutions for problems to ensure accurate invoices are provided to the customer in a timely mannerConsistently meets the customer’s needs around shipment bookings, collections, delivery, and shipment updates

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