1        Financial:

·        To achieve the revenue and profit targets for the sales .

2        Operational:

·        To forecast and plan the product  mix  and Monthly and Yearly achieving targets .

·        To ensure achievement of set targets in terms of service standards for customer transactions and operations

·        To oversee all point of sales activities  which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service.

·        To implement marketing plans for the sales  and drive sales promotion initiatives, events for the promotion .

·        To ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly

·        To monitor sales figures vis-à-vis forecast and interpret trends to facilitate planning

·        To communicate actual  sales to performance budget to all employees and ensure achievement of targets

·        To oversee product shelf life management in line with First in First Out approach

·        To maintain a competition radar and communicate timely feedback w.r.t product, price and promotions.

·        Constantly innovating methodologies to improve customer orders, conversions and ATV (Average Transaction Value).

·        Ensure compliance with all policy and procedures and support sales loss prevention efforts through meetings and audits.

·        Ensures that the sales  maintains outstanding customer care standards by providing a friendly environment that treats each customer as a guest with respect and courtesy while providing them with quick and friendly service.

3        Customer:

·        To ensure setting up conducive environment at the Sales to facilitate purchase decisions and provide customer service.

·        To create seamless customer service orientation among sales employees by ensuring timely and efficient customer service.

·        To understand customer needs and fulfill need gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner.

Job Details

Preferred Candidate