Front Office Specialist July 14, 2020 at 01:50PM
Observing the display unites and the rooms' cleanliness level.Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, brochures, mirrors, stone lists, and calculators) at the beginning of the working day.Receiving telephone calls and make calls divertWelcome the customers and escorting them to the rooms.Fill in the data card with the new customersNotify the sales team members about their customers.Inform sales about customers requirementInput the data into the systemDeals with inquiries from the sales team and customers.Send daily reports with customers' data to the marketing section.Assist the sales team in case of high traffic inside the branch.Assist the sales team in following the customers' requirements.Cover the customer service activates in case of events outside the branch.
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