Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answer screening and forwarding incoming phone calls. Direct visitors to the appropriate person and office. Answer, screen and forward incoming phone calls. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures). Provide basic and accurate information in-person and via phone/email. Maintain the buildings' security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

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