Contact potential customers to inform them about the offered products or services as well engage in dialogue to open opportunities. Ask questions to understand customer requirements, negotiate sales, and address any concerns of potential customers. Achieve sales target by introducing the organization's products by conducting calls in a polite and energetic attitude. Explain the product characters, advantages, and convince prospects with the campaign products/services based on the patient/customer needs. Follow the Quality rules, Script guidelines, and Asking question protocols. Stay informed about changes in product knowledge (the medical health care space and current product or service), related products or services, and changes in client requirements Maintain the highest level of quality standard. Verify the prospect status by communicating with the back office team with detailed accurate information collected over the phone to make sure that the prospect meets the qualifications criteria. Document all closed sales details accordingly using the provided documentation tools. Keeps records of calls and sales and note useful information to document orders accurately as well Keeps track of scheduled callbacks and potential customers. Direct prospects to the field sales team when needed. Achieve sales standards set for department as well go the extra mile to meet sales quota and facilitate future sales. Meet the company’s target objective as per the strategy, as well ensure that the weekly, monthly, quarterly, semi-annual, and annual objectives target, as assigned by the supervisor are met. Participate in daily team Meetings, attend training sessions as needed.

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