Design and execute orientation programs for sales teams.Conduct onboarding training sessions for new hires.Act as a consultant to salespeople for challenges they have on the job.Assign mentors and coaches to new sales team members.Observe how salespeople and cashiers interact with clients to identify areas of improvement.Determine training needs both for individuals and teams.Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections).Advise salespeople on how to upsell products and services.Apply various sales training techniques (e.g. gamification, case studies, and group activities).Maintain updated records of training curriculum and material.

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