Maintain and execute E-commerce activities• Manage day to day operations of the online store, including daily order fulfillment• Account management of all sales channel partners and vendors• Manage workflows of new product set-up and listing (strong grammar and writing skills in both Arabic and English required)• Management of customer service for all sales channels• Set up initiatives to deliver engaging customer experiences that drive conversions and retention• Gather data from various sources (site analytics, customer research, competitor research) and convert these into insights, opportunities, and road map enhancements• Lead product forecasting to supply the site with accurate units to meet customer demand• Manage accuracy of stock delivery on all new product launches• Collate all information and update monthly Management reports• Conduct ad hoc reporting on business, stock, and customer service metrics

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