Candidate must be able to Respond to customer Inquiries on Social media, WhatsApp and Phone calls “both in Arabic & English” fluentlyOur agent is a special one, he will help customers with the best choices from the collection of items within the store “i.e. acting as a back office Sales person, not just a robotic answer machine!”Agent can place the order for customers upon need on the systemAgent would need to confirm orders ‘details placed by customers and send to the relevant vendors to start manufacturing processAgent will need to do regular Follow-up for order's delivery with the vendor ensuring SLAs is metAgent would need to get client feedback upon order deliveryShare the progress reports daily and update the system with orders’ status

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