Role Description:

As a Revenue Cycle Manager, you will lead, manage & drive revenue cycle integration, workflow, and technical design across all revenue cycle solutions and venues. You will influence workflow and technical decisions, articulating operational and financial impacts for Al Dara and Cerner project teams, participate in executive-level client discussions regarding revenue cycle expectations and opportunities for improvement. You will also manage and resolve project escalations, lead clinically driven revenue cycle (CDRC) conversations across venues and consult with ED of IT, CFO, and revenue cycle leadership to define financial metrics, key performance indicators, and reporting before conversion. As a senior member, you will participate in legacy accounts receivable planning conversations and decisions and contribute to continuous process improvement opportunities within the Revenue Cycle Scope. 

KEY ACCOUNTABILITIES & ACTIVITIES:

1- Strategy and Planning:

• Provide input to Revenue strategy, roadmap, and plans to work closely with the Executive Director of IT and Chief Finance Officer and Information Technology Team.
• Participate in the development of Information Technology's annual operation plans and ensure implementation aligns with Information Technology and Aldara's corporate strategy.
• Participate in process improvement & budgeting cycle, provide input to the budgeting process, and monitor achievement and progress.
• Support in investigating and recommending strategies that result in positive financial impact for Aldara and mitigates financial and operational risks.
• Consume, triage, and scope the impact of incoming releases to our stakeholder teams. Understand our Revenue organization and identify the appropriate information sharing for technical & non-technical audiences
• Identify & scope technical needs of other departments within the Revenue organization. Understand and translate our stakeholder's technical requirements further upstream.

2- Policies, Processes, and Procedures:

• The ideal candidate will be curious, analytical, and confident, with an innate drive to exceed immediate project requirements and overcome obstacles.
• A genuine passion for the healthcare industry, combined with relationship-building, leadership, and communication skills, will be critical to success. 
• The candidate should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.
• Proactively detect misalignment and assess risk; gain consensus on appropriate actions to mitigate negative impact.
• Exercise excellent judgment with the communication and dissemination of release program status, risks and provide executive summaries
• Establish and execute structured stakeholder feedback loop processes across the Revenue Cycle Process to facilitate input to our Business Planning partners.
• Utilizes performance metrics and regulatory measures to facilitate the review of process effectiveness.
• Develops department goals and objectives and enforces policies and procedures for the department, including clinical and revenue cycle functions, quality assurance, and environmental.

3- People Management:

• Manage, guide, and assist direct reports to perform their functional operations per set operational plans, policies, and procedures.
• Set performance objectives, provide the necessary support, evaluate/appraise the team, and provide regular feedback on performance.
• Actively participate in on-the-job training, mentoring, and coaching of direct reports
• Participate in the identification and recruitment of key talent for Information Technology
• Develops and maintains collaborative working relationships with revenue-producing departments, information systems personnel, finance, compliance, and revenue cycle teams

Job Details

Preferred Candidate