About the Role:

To provide fast and useful technical assistance, answer queries on basic technical issues and offer advice to solve them

Key Responsibilities:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Monitor and maintain daily performance of computer systems and networks
• Diagnose hardware and software issues and walk staff through problem-solving process
• Install, modify, and repair or replace computer hardware and software
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
• Support student internal assessment by ensuring the assessment applications run smoothly on the Ipad devices
• Support for any additional IT services required after the school hours

Job Details

Preferred Candidate