Prior experience in analysis is good to have Good communication (Writing & Speaking) and comprehend skills Dynamics CRM or Digital Channels or Banking experience Attending to requirements gathering meetings along with Business Analysts Writing Business requirements documents with adequate inputs Documenting requirements to detail during and after meetings, MOMs etc. Knowledge of writing software application/product documents viz., SRS, FSD, TDD etc. Mapping of requirements to the modules / features Ability to prioritize the requirements Ability to consult the solution and development team Minimum 3 years of banking applications experience Minimum 3 year of CRM or Channels or Loans or Software implementation experience Should have good analytical skills Prior knowledge of review test cases Prior knowledge of review test plans  Prior experience of working with QA / Testing teams Prior knowledge of Developing traceability matrixes Ability to review the application / feature in development wrt to agreed requirements Ability to walkthrough the implemented features/OOTB functionalities. Prior knowledge of the support UAT Well versed in Reporting and Escalation Understanding of System Modeling e.g. entity model and relationships Good have process knowledge e.g. Sales process, service. Should have Idea about SDLC Hands on use of Visio, Power point. Maintenance of requirements in DevOps/ TFS 

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