Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Install, modify, and repair computer hardware and software.Perform remote troubleshooting through diagnostic techniques and pertinent questions.Resolve technical problems with Local Area Networks.Install computer peripherals for users.Follow up with customers to ensure the issue has been resolved, update the customer through the problem-solving process.Support new employees receive their new computers, ready to use.Count and follow up company computers and cooperate with HR and supply chain to control the stock.Support sites and HQ according to the received requests.

Join Now