Plan and monitor the ongoing company presence on social media (Twitter, Facebook, etc.) Protect the brand image and increase brand loyalty with our customers. Review user content and escalate or flag as necessary. Being aware of the latest trends within the public domain. Full responsibility for your accounts and how information is handled and gathered. Measuring and creating reports to keep track of customer feedback. Keeping on top of the latest trends within the public domain. Understanding and promoting our brands to our customers ensuring our standards are consistently met, with a good understanding of our competitors. Take the lead on the comments being made on the website as they come in and produce material for the website comments as required.

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