Recruit, select, train, assign, schedule, coach, counsel and discipline employeesCommunicate job expectations; planning, monitoring, appraising and reviewing job contributionsPlan and review compensation actions; enforcing policies and proceduresContribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trendsForecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actionsDevelop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shippingAnalyze process workflow, employee and space requirements and equipment layout; implement changesMaintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulationsUpdate job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizationsAccomplish operations and organization mission by completing related results as neededMeet or exceed operations labor budget expectationsManage staff levels, wages, hours, contract labor to revenuesResponsible for all department managers and supervisors, with review/approval responsibility for all operations employeesRun a safe, injury/accident free workplaceResponsible for all aspects of vehicle and heavy equipment rentalsEstablish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agenciesManage relationships with key operations vendorsTrack vendor pricing, rebates and service levelsReview and approve all operational invoices and ensure they are submitted for paymentServe as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooringCommunicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaintsWork closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.Communicate all operating policies and/or issues at department meetingsWork closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses• Plan, direct and coordinate tasks of team members• Follow up with the policy and each team member evaluation• Coordinates production schedules to ensure that work is completed by delivery date• Making sure that all team members are Working according to SOP• Cases to be delivered on time• Coordinate resources & supply chain necessary for manufacturing products in accordance to cost, quality , quantity• Studies processing methods to determine reasons for production errors / difficulties• Focus on customer satisfaction• Leadership and providing healthy environment for all the team members• Focus on providing needed tools / courses for all workers to improve their performance and skills• Follow up & Utilize marketing tools and campaigns in order to build a good reputation and increase sales• Analyze cost and production records to ensure that services are profitable• Approves suggestions to improve efficiency of services / working conditions• Examine finished products every now and then to ensure delivering high quality products• May contact dentists / clients for feedbacks or problems• General supervision• Follow up with accounting & making sure we collect the money of all cases on time.• Checking maintenance & communicating with all external needed partners or workers.• Be ready with plan B for every problem either in machines, services or personnel• Working on improving quality and reputation.• Follow up, attention to details and urgency are a must.• Arrange meetings and making sure team members are working according to a timeline and guidelines.• Documenting problems and files to each team members ( warnings, bonuses, performance, vacations..etc)

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