Al Khawarizmi Holding Company invites applications for the full-time position of Collection Officer. The position reports to the Head of Financial Affairs.

The Collection Officer will be responsible to help us achieve KIC financial goals by reviewing each account to determine the best way to approach the students, and then executing their plan to bring in the maximum amount of revenue and has an ability to work as an integral part of a dynamic team. This is a full time position based in Abu Dhabi and covers Abu Dhabi and Al Ain accounts. The position and to begin on 7th March 2021.

ESSENTIAL FUNCTIONS:

● Assists cashiers with difficult or complex accounts and situations, utilizing technical knowledge of collections and procedural or legal guidelines.

● Compiles data and prepares monthly activity reports and, periodically, more specialized reports for management.

● Performs specialized work, such as collection of particular outstanding requiring specific knowledge of program regulations and performance of non-routine duties, such as student financial payment policies and regulations, pre-default counseling and documentation.

● Determines when an account is to be turned over to a collection agency or for litigation, prepares a report of historical data to substantiate action to be taken, including payment history and due diligence performed.

● Researches and analyzes accounts prior to initiating debtor contact; examines historical data; evaluates past collection efforts.

● Determines most effective and economical means of collecting for each account; applies standard due diligence practices to collect monies owed; composes correspondence requiring knowledge of procedures and practices in collections and also sends a variety of standard collection letters.

● Advises debtors with past due accounts of proper payment schedules and the principles of credit and credit standings.

● Provides financial counseling to discuss and resolve debt situations; restructures or revises payment terms, recommends deferments, hardships and allowable cancellations, or writes promissory notes when appropriate using independent judgement within established limits.

● Applies payments received to proper accounts, keeping accurate accounting records of each transaction; reconciles records with computer reports; makes necessary adjustments or corrections.

● Maintains files on all past due accounts, documenting details of methods utilized to secure payment.

● Contacts customers and establishes reason for past due account situations; makes arrangements for payments to bring account current and follows up to ensure obligation is satisfied.

● Uses computer terminal to access database for obtaining account status or entering data on assigned accounts; verifies accuracy before and after entry.

Job Details

Preferred Candidate