Job DescriptionWe are a fast-growing start-up online shipping company in Manhattan USA. We are looking for an Accountant and AP Assistant who is responsible for billing, branch office payroll and accounting. The idea candidate should be self-motivated, organized, detailed oriented, with good communication skills strong learning ability, proficient in excel, Be a team player for daily operation. Arabic and fluent English bilingual are preferred. Able to do night shift or weekend shift. The location of this position is in our Egypt Office at El Sheikh Zayed City, About the role- Perform label, analysis, billing, and other tasks assigned by the supervisor.- Troubleshoot and resolve Customer Service / billing related queries through phone, chat and web tickets in accordance with Company's policies and procedures.- Participate in the creation and improvement of Customer policies, procedures and guidelines relating to Customer Service.- Develop good and respected relationships with internal and external customers by providing accurate, courteous and efficient service & support.- Work with other staff in the department to meet the performance targets for efficiency, cost-effectiveness, productivity and quality that are above the average in the industry.- Be flexible to work with the supervisor on higher priority task and escalations.

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