Contribute to the development and promotion of 4level1’s vision, aims and strategic objectives.Coordinates activities, setting priorities, and directing the work of staff.Develop, implement and review operational policies and procedures.Identify administration staff training needs and ensures that training is obtained.Follow up delivery of targets’ milestones on time as planned, with high levels of accuracy and effectiveness.Encourage building a stable, well trained and supportive manpower according to the plans.Oversee budgeting, reporting, planning, and auditing.Determine students needs, problems and experience.Assure customer satisfaction level and settle any customer conflicts if any.Follow up the daily schedule of the different divisions planned by the front office.Ensure environment and cleanliness protocolEnsure maximum utilization of space and capacity.Report to the operations manager the required reports.

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