Provide basic information to customers on productsHandle customers’ queries/complaints through live chat in a professional mannerManage and resolve customer’s requests, complaints, and concerns in a timely manner.Align with different departments to further resolve the customer issueProvide extensive product knowledge and handle all requests from customers on website productsResponsible for apprising to the supervisor of daily opportunities, problems, etc.Working Conditions:9 working hours including 1-hour break6 working days and 1 day offWork location: from home

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