Job briefWe are looking for an enthusiastic Tele-sales agent to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective Tele-sales agent must be an excellent communicator and have superior persuasion skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by bringing in customers and developing business.Job ResponsibilitiesContact potential or existing customers to inform them about a product or service using scripts.Answer questions about products or the company.Ask questions to understand customer requirements and needed sales.Direct prospects to the sales team when needed.Enter and update customers information on the database.Take and process orders in an accurate manner.Handle grievances to preserve the company’s reputation.Go the “extra mile” to meet sales quota and facilitate future sales.Keep records of calls and sales and note useful information.

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