Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation)Manage the banned user processMaintain the Moderation Guidelines and ensure they are up to dateService Community Admin accounts, processing emails and complaints, escalating when necessaryModerate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriateProduce reports on relevant moderation statistics, issues and outcomesRegularly feedback insights gained from community moderation into the Social Media teamMonitor all industry and company information and news to anticipate potential issues

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