Duties and Responsibilities:

• Proactively gather and analyse market intelligence and recommend/take appropriate actions as necessary.
• Work proactively towards the development of new segments and leads in line with the approved sales strategy and plan of action and in support of the sales budget/targets.
• Maintain and develop professional relations with customers and prospects in line with the corporate identity and brand image.
• Effectively participate in events and exhibitions to expand the company’s network and maintain professional relationships with existing and potential clients in line with the corporate identity and brand image.
• Maintain up-to-date products and services knowledge including total awareness of the latest technological advancements within the industry to assure the delivery of effective sales pitch at all times.
• Prepare and develop value-propositions for prospects/customers offering creative solutions for their business needs.  
• Prepare and deliver company presentation, value-propositions, quotations and negotiate commercial terms within the agreed authority for the position, with the aim to successfully turn quotations into sales orders/contracts.
• Effectively liaise with the relevant staff internally and vendors externally to assure customer satisfactions while safeguarding the company’s business interests.
• Promptly and professionally respond to customers’ queries and effectively address their complaints.
• Effectively partake in the collection of receivables from assigned customers’ accounts. 
• Effectively partake in the assessment and profiling of the profitability of executed sales contracts/orders and individual customer’s/product’s.
• Effectively partake in the development of the departmental dashboard and the reporting of individual KPIs.
• Perform any relevant additional duties and responsibilities as directed by the Superior(s).

Desired Profile:

• Minimum of 5 years of experience in the Logistics and Freight Forwarding industry

Job Details

Preferred Candidate