Do you want to work in a startup with cutting edge technologies? Do you want to work on exciting new marketing opportunities that will directly impact sales of products on Amazon? FaceGraph's is expanding the marketing team in Egypt to keep up with the demand and increase sales for the customers in the US & Canada. Get in touch with us if you want to learn more.Responsibilities:Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresShare feature requests and effective workarounds with team memberInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product TeamsUpdate our internal databases with information about technical issues and useful discussions with customersProcess orders, forms, applications, and requests

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