• Improvement in productivity :

-Improve and maintain self-productivity.

-Minimize errors.

-Handling multi task efficently at the same time.

-Including handling multiple customer's requirements.

• Enhanced Customer Experience:

-Deliver consistent world-class customer service.

-Maintain high levels of service standards while dealing with customers.

-Manage customer queues efficiently through chat\email.

-Provide precise and accurate information to customers.

• Good Audit rating and compliance:

-Ensure adherence to policies and procedures in relation to prevention and KYC.

-Any exceptions\deviations has to be immediately referred to approving authority as per the delegation.

Job Details

Preferred Candidate