About the Job

• Handles new and old accounts (follow-up, management, and closing deals)
• Formulates RSD documents to support development of mobile applications
• Supports functions related to delivering information between different scopes of business (i.e development and marketing)
• Aids in initiating new contracts with new or prospect clients job requirements
• Receive inbound chats, calls, and emails for prospective customers.
• Handles customer inquiries in a courteous and professional manner.
• Provide technical software support and nontechnical responsive and competent telephone support.
• Ensure that all customer issues are resolved at the first instance, refer or escalate to seniors staff as a secondary solution to maintain customer satisfaction.

Job Details

Preferred Candidate