• Record all customer data and all unit sold and unsold data Supports the Sales Team in supporting clients’ inquiries of services • Receive clients’ services complaints and direct the problem to the concerned departments. • Coordinate with the sales admin & the finance department on clients’ payment dues, outstanding, collections & legal actions. • Follow up on clients’ payment dues & collections. • Work on closing open clients’ financial dues & legal status (thru executing collection & taking legal actions). • Follow up on clients’ service solutions and provide feedback to clients with the proposed and appropriate solutions. • Document complaints and create a client database after identifying the details of complaints. • Record and archive complaints electronically. 

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