Providing individualized customer service of high-standard professional level.Building the interest of customers in the products and services offered by the organization.Updating the existing database with any modifications or changes and the present status of the customers or prospective customers.Assisting customers of communication based organization with service queries and problems.Handling customers directly either electronically, or by telephone and responding to customer inquiries and questions promptly.Determining problems or issues in queries or complaints handling nature and proposing solutions for Enhancements.Display time flexibility towards shifts as per work floor environment.Other duties as assigned.

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