Main Job Duties:Serve as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsEnsure the timely and successful delivery of our services according to customer needs and objectivesdiscuss briefs and designs with design studio to bring a design exactly matching with clientsClearly communicate the progress of monthly/quarterly initiatives high managementDevelop new business with existing clients and/or identify areas of improvement to meet sales quotasForecast and track key account metrics (e.g. quarterly sales results)Prepare reports on account statusCollaborate with sales team to identify and grow opportunitiesAssist with challenging client requests or issue escalations as needed

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