Dealing directly with customers abroad either by telephone or email. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle product inquiries. Set up new customer accounts. Responsible for the Process orders from clients, forms, applications, and requests. Organize workflow to meet customer time frames. Keep records of customer interactions and transactions. Record details of inquiries, comments, and complaints. Record details of actions taken. Maintain customer databases. Follow up on customer interactions. Provide feedback on the efficiency of the customer service process.

Join Now