Call Center Agent June 24, 2020 at 01:48PM
Receive calls from customers and maintain a positive, empathetic and professional attitude at all times to ensure customer satisfaction.Handle various customers’ requests and inquiries and maintain a high level of customer satisfaction.Assist customers in booking service appointments for all service centers to ensure timely and professional service appointments.Handle customers’ complaints.Handle spare parts inquiries to ensure answering all the questions related to spare parts.
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