Responsibilities Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints. Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems. Review operations and confer with technical or administrative staff to resolve production or processing problems. Prepare and maintain production reports or personnel records. Set and monitor product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality. Develop budgets or approve expenditures for supplies, materials, or human resources, ensuring that materials, labor, or equipment are used efficiently to meet production targets. Manage or recommend procedures for facility or equipment maintenance or modification, including the replacement of machines. Review plans and confer with research or support staff to develop new products or processes. Maintain current knowledge of the quality control field, relying on current literature pertaining to materials use, technological advances, or statistical studies. Troubleshoots any production problems; assures that machinery, equipment and facilities are properly maintained for efficient production; reports any process or equipment problems to Vice President of Production and Operations and/or Director of Quality. Safety Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities. Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job. Customer Satisfaction Respond to all customer requests in a professional and courteous, timely and responsive manner. Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism. Keep assisting in answering customer questions and problems when necessary. Business Supports the organization’s mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment. Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks. Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers. Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work. Maintain company and product confidentiality. Attend and participate in all meetings, trainings, and activities as required. Adhere to all Company policies and departmental procedures and rules. All other duties as assigned. Work Conditions Maintain a clean, safe working environment. Communicate effectively, verbally and in writing. Must be honest, reliable, and dependable, and display a positive attitude. Must be able to work well under occasional pressure or within work standards and deadlines. Must be able to work independently and/or with others in a team environment.

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