Main Duties: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Install, modify, and repair computer hardware and software. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks Resolving technical issues windows server 2012 with DHCP and DNS services Support and Maintain VPN -MPLS network connection between another 3branches. Support and Maintenance security system (IP camera, CCTV camera, and time attendance) Contact suppliers for purchasing Hardware needed (PCS, Laptops, Servers, Switches, Routers, IP and DVR Cam, UPS).

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