• Coordinating daily restaurant management operations
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• Delivering superior food and beverage service and maximizing customer satisfaction
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• Responding efficiently and accurately to restaurant customer complaints
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• Coordinate daily Front of the House and Back of the House restaurant operations
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• Deliver superior service and maximize customer satisfaction
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• Respond efficiently and accurately to customer complaints
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• Regularly review product quality and research new vendors
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• Organize and supervise shifts
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• Appraise staff performance and provide feedback to improve productivity
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• Estimate future needs for goods, kitchen utensils and cleaning products
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• Ensure compliance with sanitation and safety regulations
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• Manage restaurant’s good image and suggest ways to improve it
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• Control operational costs and identify measures to cut waste
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• Create detailed reports on weekly, monthly and annual revenues and expenses
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• Promote the brand in the local community through word-of-mouth and restaurant events
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• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
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• Train new and current employees on proper customer service practices
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• Implement policies and protocols that will maintain future restaurant operations
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Job Details

Preferred Candidate