Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. The Office Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation. Organize and schedule meetings and appointments Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time Manage contract and price negotiations with office vendors, service providers and clients Responsible for creating PowerPoint slides and making presentations Manage executives’ schedules, calendars and appointments Attend all meetings with clients and take notes/briefs to be distributed on the account management teams later Ensure office efficiency is maintained by carrying out the planning and execution of equipment procurement, layouts and office systems Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office Ensure that results are measured against standards, while making necessary changes along the way Allocate tasks and assignments to subordinates and monitor their performance Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff Perform review and analysis of special projects and keep the management properly informed Responsible for recruiting staff for the office and providing orientation and training to new employees Ensure the top performance of office staff by providing them with the required training and courses Remain updated on technical and professional knowledge by attending educational workshops when needed Responsible for ensuring office financial objectives are met by preparing the annual budget for the office, planning the expenditures, analyzing variances and carrying out necessary corrections that may arise Participate actively in the planning and execution of company events Allocate available resources to enable successful task performance Evaluate and manage staff performance Evaluate and manage clients satisfaction Make sure company policies are being applied Design and implement filing systems Establish and monitor procedures for record keeping Ensure the security, integrity and confidentiality of data Monitor and maintain office supplies inventory Review and approve office supply acquisitions Handle clients inquiries and complaints Manage internal staff relations Maintain a safe and secure working environment Act as a personal assistant to the CEO and MD when needed

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