yllix(BANNER Ad Tag)

Customer Relations Specialist February 28, 2021 at 11:01AM

1. Responsible for the collection and management of major customer resources in the target industry according to the marketing plan;2. Responsible for the promotion of the company's old customers, and coordinate the planning and implementation of the precise marketing plan for the old customers;3. Responsible for effectively evaluating and screening customer needs and market information through telephone visits, network information collection, etc.;4. Responsible for answering calls from company customers, matching customer intentions, and conducting regular customer satisfaction surveys;5. Coordinate with the requirements of department leaders to do a good job in the promotion and maintenance of the customer relationship management system.

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