Assure clients satisfaction regarding all their requests related to after sales functionProvide troubleshooting assistance for customer orders, account statuses and relevant problemsResponsible for handling client requests regarding unit reservation cancelation, rescheduling  and postponing chequesEstablish active communication and engagement with all other departments to help out where necessary to ensure excellent customer experienceUpdate clients with correct data and proceduresManage sales tracking tools and report on important informationManage Sales effective document control 

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