Job purpose:  The main purpose of this position is responsible for checking-in and checking-out  procedures, making sure that the receptionist is following Travelholic Hospitality protocol giving our guests the best experience, Dealing with Property guests in a friendly and caring manner according to Travelholic procedures and Leading Quality Assurance (LQA) standards. At all times, he/she must display a professional and positive image of the Company as they play a crucial role in the first and last impression the guest receives of the company.Coordinate and manage all the daily operations tasks and participate in the company's vision for the development of SOPs   Responsibilities and Duties:Communicate proactively and cheerfully  with Guests and handle relationsCheck in the arriving guest and check out the departing guests in a friendly and caring manner according to Travelholic and Leading Quality Assurance (LQA) standards.Develop cleaning checklist and track housekeeping workCoordinate repairs with service providersUse our property management system and other software tools to effectively manage assigned propertiesProduce reports in document and spreadsheet format summarizing revenues, occupancy rates, and other metricsAssist with Inventory Management (Consumables/Linens) 

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