To Provide production day-to-day Support for digital banking ApplicationsProduction support experience / Incident/Problem Analysis skillsInvestigate, analyze, and mitigate reported Incidents following the proper procedures in opening cases / follow up with vendors.Reduce the unplanned outages by continues enhancing the Application tier/ Data tier, building strong monitoring tools / scripts and deploying hot-fixes.Ensuring Updating and adding new features, upgrading services to the application.Hands on experience in proactive monitoring, troubleshooting application related problems on production, Incident Analysis & resolution, and RCA related to Application. 

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