IT SERVICE DELIVERY SPECIALISTDo you have what it takes?ServerHub is seeking dedicated and motivated individuals who are looking for a prosperous career in the Cloud Services Industry. We are a small company and we are currently experiencing growth in our industry, we are working hard to make sure this growth is consistent and beneficial to our team. If you have the determination and perseverance to provide outstanding customer service on a steady rhythm, then this opportunity is for you.  THE JOBAs an IT Service Delivery Specialist working on the Customer Success Team, you will be tasked with dealing with our clients, both new and existing, through different service delivery and activation processes as well as successful service turn-up follow-up. By doing this, you will help the company establish a mutual and beneficial connection with the customer. Your contributions will make the company grow and prosper with a strong and loyal clientele base. Our team will be working with and beside you throughout your entire stay. Our strong sense of community will help you grow and become an amazing employee. As an infrastructure deployment specialist, on a day to day basis, your responsibilities includeEnsuring our Data Center  infrastructure management (DCIM) are kept up to dateEstablishing and maintain positive and effective working relationships with customers and co-workersCommunicating with technicians at our Data Center locations to ensure servers are prepped for installationLead deployment and launch of new customers through the implementation of their project plansEnsuring all service setup and timelines are met or exceeded in the delivery process Producing detailed MOP documentation on your processes Providing re-enforcing follow up with new service delivery setups to ensure client satisfaction  

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