Answers incoming calls.Moderate the company's social media pages by replying to comments, send messages.Download leads sheet from Facebook & Google.Directs call to the sales team by distributing the leads.Receive and process leads.Follow up sales team inputs on CRM.Coordinate between departments to issue clients' contracts.Welcome clients and coordinate their meetings in the company.Contacting clients by phone or email to answer queries and obtain missing information.Maintaining and updating sales and client records.Providing daily, weekly & monthly-required reports.Directing feedback from clients to relevant departments.Supporting the sales department with other administrative tasks, if requested.

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