Key Responsibilities

• Conduct new tenant orientations, presentations and related communications

• Provide comfort to residents by interacting with them for timely assistance to resolve day to day issues.

• Maintain verbal and written communications with tenants and vendors.

• Process maintenance requests and ensure maintenance work is completed accurately to the satisfaction of the tenant and as per time schedule.

• Prepare all related documents as instructed by Line manager.

• Direct performance of in house work force and monitor all works executed by contractors/Service Providers to ensure compliance with government regulations and residential property management standards.

• Proactive approach with problem solving abilities with tenants.

• Coordinate with the leasing manager in advertising and promoting pending vacancies.

• Maintain a data base for all property management operations.

• Coordinate inspections to ensure compliance with codes and safety regulations.

• Highlight and provide improvement ideas in the building to enhance the tenant’s experience.

• Handle difficult situations with tenants and address all issues and only escalate as a secondary resort

Job Details

Preferred Candidate