We're running an Online Hiring Event this Saturday to hire SaaSOps Architects ($60K/yr) Online Hiring Events are live forums designed to enable you to understand the role and requirements through an interactive Q&A session followed by a self-directed testing process. The testing takes between 3-5 hours to complete. It’s worth taking the time to finish all the tests because we evaluate every single complete application to find the top talent. This event will include all testing required to apply for the role. Upon grading the tests, and if you advance, we will set up an interview with the hiring manager. The SaaSOps Architect is responsible for providing seasoned and experienced support to both internal and external clients for resolving incidents and service requests. You adhere to internal processes for incident and service request resolution and change management through proper execution and documentation. We are seeking for hands-on professionals who are comfortable reverse-engineering legacy products with manual build/deploy processes, ancient dependencies, fragile architecture, weak security and lack of scalability and performance. You leverage your technical depth as a former engineer and architect to set high service standards for SaaSOps excellence. This position is 100% remote. Expectations Deep dive on all outages and perform root cause analysis to improve the uptime. Leveraging the change management process. Drive continuous product improvement.

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